1. Overview Welcome to M&F Fragrances. By visiting our website (mandf-fragrances.store) and purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms apply to all users of the site, including browsers, vendors, customers, and merchants.
2. General Conditions
- Refusal of Service: We reserve the right to refuse service to anyone for any reason at any time.
- Accuracy of Information: We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only.
3. Products and Pricing
- Product Availability: All our products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
- Descriptions: We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
- Price Changes: Prices for our products are subject to change without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
4. Billing and Payment
- Payment Methods: We accept payments via Direct Bank Transfer and [Insert other payment methods, e.g., Credit/Debit Cards, Cash on Delivery].
- Order Processing: For Direct Bank Transfers, orders will remain “On Hold” until the funds have cleared in our account. Your order will be processed and shipped only after payment confirmation.
- Accurate Billing: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
5. Shipping and Delivery
- Dispatch Times: Orders are typically processed and dispatched within [Insert Number, e.g., 2-3] business days.
- Delays: Delivery times are estimates and are not guaranteed. M&F Fragrances is not liable for any delays caused by courier services or customs clearance.
6. Returns and Refunds
- Eligibility: Due to the nature of our products (fragrances), we only accept returns if the item is unused, in its original packaging, and the seal remains unbroken. You must request a return within [Insert Number, e.g., 7] days of receiving your item.
- Damaged Goods: If your item arrives damaged or defective, please contact us immediately at
admin@mandf-fragrances.storewith photographic evidence so we can arrange a replacement or refund. - Return Shipping: Customers are responsible for paying their own shipping costs for returning items unless the item was received defective.
Privacy Policy
1. Information We Collect When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as:
- Your name
- Billing and shipping address
- Email address
- Phone number
2. How We Use Your Information
- Order Fulfillment: To process your transactions, verify bank transfers, and arrange for shipping.
- Communication: To send you order updates, invoices, and (if you opt-in) marketing emails about new signature scents and store updates.
- Site Improvement: To monitor how customers use our site so we can improve the shopping experience.
3. Data Sharing and Third Parties We do not sell your personal information. We only share your details with trusted third-party service providers (like WooCommerce, our hosting provider, and courier services) strictly for the purpose of operating our business and delivering your order.
4. Security To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Our store is built on WordPress/WooCommerce and uses standard security protocols.
5. Your Rights You have the right to request access to the personal data we hold about you, or ask that we delete your information. To exercise this right, please contact us.
Contact Information
Questions about the Terms of Service or Privacy Policy should be sent to us at:
- Email:
admin@mandf-fragrances.store - Business Address: Flat A-14, 2nd floor, Jason Terrace Apartment, Clifton Block 2 Karachi
- Phone:+92 341 1121688